Wednesday, September 3, 2014

Just Keep On Keeping On.... And Complete The Surveys

Life has its ups and downs. It is how we deal with the downs that make us unique, spur us to greater things, or sets us up to bigger failures the likes of which we have never seen.

That wasn't very encouraging, was it?

What I meant to say is that there will be things in our lives that cause us the temporary bump in the road. Yet losing perspective and thinking that this bump is the "End of the World" when it is just a stumble along the path is what hampers us from succeeding at what we want to do.

Take, for instance, the Overlord's pediatrician appointments.

I loved the first pediatrician we had. A wonderful woman with a great sense of humor and she listened to what I had to say. So when she left that practice and suggested a replacement in the same office, I wasn't worried about getting a lower level of service.


The first time I was to meet the new pediatrician, I waited nearly 3 hours. At one point, the nurse came in, surprised, and asked if the doctor had come in to see us. Obviously not, or we would have left by then. Duh.

The next appointment was the fire alarm one. Another hour appointment turned into several hours as we all stood outside waiting for the fire trucks to show up.

Now, for some people, they would rant and rave and cry and scream and throw fits until security tossed them out of the building. I didn't do any of those things. I quietly came home and waited for the pediatrician office survey to be sent to my email address. In that survey, I spoke up my concerns.

After that survey, the quality of service increased. Instead of waiting an hour, I only waited 15 minutes. The doctor listened to what I had to say. It was marvelous. It was fantastic. And I said as much in the following surveys.

So the time finally came when the surveys stopped. Perhaps they had enough information about the practice. Whatever the case may be, I haven't received a new one.

So did the quality of service decrease? Yes, it would seem so. The last appointment we went to he didn't listen to me. He was preoccupied. He even went so far as to give my daughter a book to read, which would have been great if it wasn't in Spanish.

I have a whole year until I see the doctor again. And the next appointment will allow me to decide if  I should stick with this pediatrician or switch to someone else. We experienced a few bumps in the road, had a few low points, had a few high points, and even was set up to a big failure with her pediatrician.

But I'll keep moving on. I won't stay with someone I don't like, because it wastes my time and his. It is not the END OF THE WORLD. It is just a minor inconvenience we will have to overcome.


People want to comment here?'s your two-cents, Bub. Spend it wisely!


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